RESERVATION TERMS OF SERVICE
Your reservation will be subject to these Reservation Terms and Conditions set out below.
When you make your reservation, you will be deemed to have read, understood, accepted and agreed to these Reservation Terms and Conditions.
Mucho Share does not own or manage any of the hotels that advertise but holds an exclusive listing agreement with timeshare owners at those hotels.
Mucho Share provides an online reservations facility on its website for making reservations at the advertised hotels (together called “the Reservations Facility”) as an independent service provider and acts solely as an intermediary between you and the timeshare owner. Accordingly, your reservation and the accommodation agreement are made directly with the timeshare owner and your use of the Reservations Facility will not result in any contractual relationship between you and Mucho Share.
All information regarding rooms, facilities, products and services offered on the Mucho Share website has been provided to Mucho Share by the timeshare owner. Mucho Share does not make any representation or warranty, express or implied, of any kind with respect thereto. Such information may be inaccurate as a result of renovation or repair at the respective hotel. The Mucho Share website may also contain typographical errors or omissions.
As there will be no contractual agreement between you and Mucho Share, and as Mucho Share does not control or verify the information that the timeshare owners submit to, Mucho Share shall not be liable to you for:
the accuracy or completeness of any hotel information provided to including, without limitation, the availability or price of rooms, facilities, products or services, or for any other errors or omissions of the timeshare owner; or
any failure or delay beyond its control in the transmission of any data submitted to or through the Reservations Facility including, but not limited to, the details of your reservation or changes to or cancellation of your reservation, in each case to the fullest extent permitted under applicable laws.
1. Online reservations
The website enables you to check the accommodation offerings and availability of units and weeks at various hotels, and then submit an online reservation request via Mucho Share to the hotel of your choice. On completion of the reservation process, the timeshare owner and/or Mucho Share will transmit an online or email confirmation of your reservation. A reservation is only valid when a reservation number has been issued.
2. Hotel Prices
The prices indicated on the Mucho Share website for the hotel rooms, products and services are subject to availability. Reservations will be charged in US dollars. Mucho Share must charge the user/guests 16% IVA (Mexico Federal Sales Tax), 5% State Lodging Tax (ISH), and any other tax or mandatory government fees, in addition to the reservation rates.
3. Payment
It will be necessary for you to provide credit card details to secure a room, product or service reservation. The credit card may then be used by Mucho Share for payment of a deposit as advised at the time of booking or as a guarantee for a future payment, in the case of a no-show, a cancellation, change to the reservation or damages. The user/guest agrees that they will absorb and pay a flat 5% fee for either PayPal or Direct Credit Card payment.
4. Cancellations and Amendments
The Renter waives his right to dispute any charges related to his reservation, which have been made with their credit card. If Renter files any dispute, cancellation, or challenge through their bank, credit card company, or other financial institution, instead of initiating the dispute process established on the website, Mucho Share and/or the Timeshare Owner can claim from the Renter for any damages suffered by Mucho Share and/or Timeshare Owner including, but not limited to, (attorneys’ and paralegal fees and costs), and any chargeback amounts, fees, and interest at the highest rate permitted by law.
All check-in and cancellation dates will use Pacific Standard Time which is the time the hotel is located, regardless of the time zone of the Timeshare Owner or the Renter.
- Cancellations made 60 days or more before arrival will be refunded in full, less 15% processing fees.
- Cancellations made between 30 and 60 days before arrival will be charged 50% of the total booking amount plus 15% in processing fees.
- Cancellations made within 30 days of arrival date are 100% NON REFUNDABLE.
- Promotional and discounted reservations are 100% NON REFUNDABLE.
- Processing fees charged by service companies, merchant accounts or financial institutions such as Stripe, PayPal, VRBO, Airbnb, etc. are NON-REFUNDABLE.
5. Guest’s Obligations
You agree to the terms and conditions of purchase imposed by Mucho Share and each hotel. You also agree that you are fully responsible and shall pay for all charges, fees, duties, taxes, assessments and other amounts arising out of your reservation when due, including additional taxes and fees that may not be included in the quoted rate.
You understand that any violation of the hotel’s rules and conditions may result in cancellation of your reservation, fines and penalties and you forfeiting any monies paid for such reservation and the respective hotel debiting your account for any costs it incurs as a result of such violation.
6. Privacy and Data Protection
The Parties will be responsible for the proper handling of the Personal Data that they collect directly from each other. The Parties must have the necessary technological and physical elements to safeguard the information shared between them, stating that said data must not be disclosed to third parties unrelated to this agreement. The obligation of confidentiality of both parties in relation to the provisions of this agreement shall prevail for a period of 5 five years from the termination of this agreement.
7. Intellectual Property Rights
Mucho Share has trademark protection. Any copyright and other intellectual property in the content and materials on the Mucho Share website belong to Mucho Share. Downloading, copying or otherwise using any material on the Mucho Share website without authorization is not permitted.
8. Force Majeure
Neither Mucho Share nor the timeshare owner or the respective hotel will be liable for any change or cancellation of any reservation that is caused, in whole or in part, by events, occurrences, or causes beyond the control of said entities. Such events, occurrences, or causes include, without limitation, acts of God, terrorist activities, weather, strikes, lockouts, riots, acts of war, earthquake, volcanic activity, ash clouds, tsunamis, fire and explosions.
9. Limitations
Mucho Share is not responsible for communication malfunctions, failures, difficulties or lost, stolen, or misdirected transmissions, messages or entries, or the security of any such communications to the fullest extent permitted under applicable laws. Further, Mucho Share is not responsible for incorrect or inaccurate entry information, whether caused by user(s), by any of the equipment or programming associated with the Reservations Facility, or by any technical or human error that may occur in the processing of any information related to the Reservations Facility and shall not be liable for damages resulting from any of the foregoing to the fullest extent permitted under applicable laws.
Mucho Share may cancel reservations where it appears that a user has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error.
10. Governing Law
These Reservation Terms and Conditions are governed by the laws of Delaware, United States and the courts of Delaware shall have exclusive jurisdiction in relation to any dispute in relation thereto.
11. Contact Details
Any queries arising from these Reservation Terms of Service should be sent by email to: info@muchoshare.com