📝 CANCELLATION POLICY

(a.k.a. “Read This So No One Cries Later” 😅)

We keep things fair, transparent, and drama-free. Here’s how cancellations work 👇

📅 WITHIN 72 HOURS OF BOOKING ⏱️

Changed your mind? Totally fine 💁‍♀️
You’ll receive a full refund, minus processing fees (those companies take their cut whether we like it or not 💸🙄).

📅 AFTER 72 HOURS — ALL PAYMENTS ARE NON-REFUNDABLE 🚫💰

Once you pass the 72-hour mark, any deposits or payments are NON-REFUNDABLE, even if your arrival date is months away.

Your dates are officially reserved 📆🔒 and the owner begins preparing the home 🧹🛏️

📅 FINAL PAYMENT (60 DAYS BEFORE ARRIVAL) 📌

Your final payment is due 60 days before check-in — and just like the deposit…

💥 100% NON-REFUNDABLE 💥

No exceptions. No loopholes. No tragic monologues 🎭

💸 CUSTOM OFFERS & CUSTOM BIDS 🎉

Snagged a deal? Love that for you 😍
But like concert tickets and thirst-trap bikinis on sale…

🔥 Promotional bookings are ALWAYS 100% NON-REFUNDABLE 🔥

⚠️ PROCESSING FEES

Stripe, PayPal, VRBO, Airbnb — they all keep their fees 😒
Processing fees are ALWAYS NON-REFUNDABLE, even if the booking itself qualifies for a refund.

🤝 GOOD NEWS: SOME OWNERS ARE MORE FLEXIBLE THAN OTHERS 🌴

Some owners are strict, some are chill, and some bend like a palm tree in a storm 🌬️🌴

Need to adjust dates? Let us know ASAP 📣
We’re happy to ask the owner before jumping straight to cancellation.

💳 DEPOSIT POLICY

(a.k.a. “Secure Your Spot, Honey” 💅)

• 50% deposit due at booking
• Remaining 50% due 60 days before arrival
• Friendly reminders included because we love you 🥰📬

🔐 DAMAGE POLICY

(a.k.a. “Be Cool, and We’ll Be Cool” 😎)

We love our homes 🏡❤️
Please treat them like that friend’s house where you’re afraid to spill red wine 🍷😬

💳 OPTION 1: THE “I’M RESPONSIBLE, I SWEAR” HOLD ✋

A temporary 12.5% hold is placed on your card.
Leave the home looking fabulous? ✨
The hold is released within 72 hours after checkout 🎉

🛡️ OPTION 2: DAMAGE WAIVER (BECAUSE LIFE HAPPENS)

No hold? No problem 🙌
Purchase a Damage Waiver covering accidental damage up to $1,500.

• Spilled margarita? Covered 🍹
• Oops moments? Covered 😅
• Wild chaos? Absolutely not 🚫😈

If damages exceed $1,500, the card on file may be charged for the balance. Photos, receipts, timestamps — we bring receipts 🧾📸

⏳ 72-HOUR FAIRNESS RULE ⚖️

Both parties have 72 hours after checkout to report or dispute damages.
Something feels off? Speak up fast 🗣️ — we’re fair, not fierce 💁‍♀️

💁‍♀️ BOTTOM LINE

• Be respectful 🤝
• Choose the protection option that fits your comfort level 🧠
• Keep the vibes good ✨

You relax 🏖️
We protect the home 🏡
Teamwork makes the vacation dream work 🌴💫